This course gets you back to the basics of making a customer a friend
and a champion of your brand.
What you learn:
- How to think of your customers as your biggest asset
- How to decide how much to spend to
have a "lifetime customer"
- How to attract prospects
- How to make the prospect a friend
- How to make the friend a customer
- How to make the customer a champion
of the brand
- How much should you spend on building
relationships with your customers?
- How to measure the effectiveness of
your relationship marketing program
- How to make every marketing initiative
a market research tool
- How to help your customers get you more
Course duration :
Live "learn-by-doing" workshop:
2 days Fees $ 3000
Up to 40 people
Travel, stay and workshop facilities at actuals.
"Earn-as-you-learn" web based training : Fees: $ 2000 for 10 hours
of online training plus e-mail based interaction over five to ten weeks.
This may change depending on when you can launch your relationship marketing
program. Up to ten team members can be trained simultaneously on the same
To register or find out more Click